reason for processing

type of personal data

basis for processing

Registering new customers

(a) Name

(b) Contact details

Contractual obligation

Processing and delivering an order, including payment processing and recovery and carbon off-setting.

(a) Name

(b) Contact details

(c) Financial information

(d) Transaction information

(a) Contractural obligation

b) Necessary for our legitimate interests (to recover debts due to us, to track and off-set our carbon emissions)

Managing our relationship with you which will include:

(a) Notifying you about changes to our terms or privacy policy

(b) Asking you to leave a review or take a survey

(a) Name

(b) Contact details

(c) Profile

(d) Marketing and Communications preferences

(a) Contractual obligation

(b) Necessary to comply with a legal obligation

(c) Necessary for our legitimate interests (to keep our records updated and to study how customers use our products/services)

Running prize draws, competitions and surveys

a) Name

(b) Contact details

(c) Profile

(d) Usage

(e) Marketing and Communications preferences

a) Contractual obligation

(b) Necessary for our legitimate interests (to study how customers use our products/services, to develop them and grow our business)

Administering and running our website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data)

(a) Name

(b) Contact details

(c) Technical data

(a) Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganisation or group restructuring exercise)

(b) Necessary to comply with a legal obligation

Delivering relevant website content and advertisements to you and understand how helpful that advertising is  

(a) Name

(b) Contact details

(c) Profile

(d) Usage data

(e) Technical data

Necessary for our legitimate interests (to study how customers use our products/services, to develop them, to grow our business and to inform our marketing strategy)

Using data analytics to improve our website, products/services, marketing, customer relationships and experiences

(a) Technical data

(b) Usage data

Necessary for our legitimate interests (to define types of customers for our products and services, to keep our website updated and relevant, to develop our business and to inform our marketing strategy)

(a) Name

(b) Contact details

(c) Technical data

(d) Usage data

(e) Profile

(f) Marketing and Communications preferences

Necessary for our legitimate interests (to develop our products/services and grow our business)